Career Opportunities - Olympusat Telecom | Worldwide Leader in Telecommunications

Position Summary:

The Project Manager is responsible for leading technical projects and the on boarding process of our customers that will utilize our video solution that includes OVP & OTT platforms. The individual will support and organize various activities with our customers; such as, creation of on-boarding plans, setting the right requirements and ushering projects through the entire project lifecycle. A successful individual will be accountable for managing project schedules and clearly communicating goals to project stakeholders. Today the projects often span time zones and hemispheres so the job responsibilities described herein will keep all the players coordinated on the project’s progress and deadlines. This position reports to the President of Telecom.

Knowledge, Skills & Abilities:

• Proven experience in the project and change management of complex technical projects.
• Ability to manage and control technical IT related projects.
• Experience with telecommunications and networking planning, and information assurance principles to define high performance, secure, integrated network solutions.
• Strong leadership, relationship management, influencing and negotiation skills; Trustworthy, credible and non-political.
• Possess a high level of integrity and excellent sense of judgment.
• Ability to work independently with general instruction.
• Comfortable with operating in a high-paced, changing work environment with the ability to prioritize multiple functions and tasks, manage time efficiently and navigating ambiguity.
• Detailed-oriented, analytical, and comfortable leading high-level conversations across decision-makers cross functionally while digging into details of projects.
• Ability to prepare and/or contribute to technical reports, engineering notes, analyses and briefings. As well, ability to plan and manage assigned deliverables.
• Perform additional duties from time to time.

Qualifications

• BA/BS degree or equivalent practical experience plus 7 years of work experience.
• Bilingual (English/Spanish), required.
• Excellent written and verbal communications skills with a proven ability to effectively communicate with all levels of the organization, internally and externally with vendors and customers.
• Outstanding organizational, prioritization, and multitasking skills.
• Computer skills with office equipment and software (Word, Excel, Adobe, PowerPoint and Salesforce).

Physical Demands:

Functions involve sitting for long periods of time. Dexterity and coordination to handle files and single pieces of paper; occasional lifting of items weighing up to twenty pounds such as files, stacks of paper, reference and other materials. Moving from place to place within the office; some reaching for items above and below desk level. Spend long hours on the computer which require concentration and attention to detail.

Top reasons to work for us!

We offer competitive pay and a very generous benefits program, including: Medical, dental, vision, voluntary life & ADD, paid time off, 401(k) and more. Company is located in West Palm Beach, FL (downtown city place). Relocation is not included.

Staffing Agencies: 

Unsolicited resumes from search firms will not be honored as valid. Consequently, we politely ask agencies not to solicit our business managers directly as well. Thank you in advance.

EOE/M/F/D/V

To apply for this job online – click here

Position Summary:

The Field Service Engineer position is primarily focused on implementing, maintaining and updating our OTT transcoders, encoders, origin server packager farm and virtualized environment, as well as performing similar installations and implementations on Olympusat Telecom’s customer premises on site, domestically and internationally. Post-sales, services, troubleshooting, maintenance, relationship with customer operations, Olympusat Telecom data center personnel, and NOC in United States. Reporting to the Director of Operations, the individual collaborates with the operations team to understand solutions being implemented, run test protocol, acceptance and complex configurations. This position will also give support to our internal sales and customers. Will also oversee day to day management of all equipment installed and downtime, acting as the key contact with provider to escalate technical issues. The specialist also manages the service implementation, technical solutions optimization and company representation. This position requires intensive interaction with internal providers and external customers as well as internal and external partners in the U.S. and abroad.

Primary Duties & Responsibilities: 

• Support the implementation of different equipment to fulfill solutions designed and sold by the commercial team.
• Provide consultancy to aid customers in the use and basic troubleshooting of their equipment when necessary.
• Understand customer and solution requirements and assist in the qualification processes by utilizing the company’s standard products and services portfolio.
• Responsible for all technical content of the implementation and deployment process.
• Serve as support for other post-sales support team members, as well as provisioning and making sure all responsibilities are covered during team member’s absences to ensure business continuity.
• Support operations in the United States creating solid relationship with internal vendors.
• Support post sales operations for all circuits that terminate in the U.S. and internationally.
• Act as the key contact asking internal deliveries, supporting customers and dealing directly with them to guarantee schedule accomplishment & customer satisfaction.
• Introduce customers to the product portfolio and intercompany processes required to guarantee an international circuit implementation.
• Represent the company with customer & special segment events.
• Follow up on all post sales implementation processes, filling and reviewing international service orders ensuring internal implementation flow and reporting status to team as well as customer.
• Confer with customers and engineers to assess equipment needs and determine system requirements.
• Keep abreast of industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments both in U.S. and abroad

Knowledge, Skills & Abilities:

• Knowledge of implementation process & systems.
• Knowledge of carriers’ product portfolio, key carrier contacts, and main products dealt between carriers -and their target prices.
• Knowledge of Encoder, Transcoder, Origin Server and Packager, in particular using Harmonic and Cisco equipment.
• Knowledge of video transport mechanism, Closed Caption, HD/SD feeds, VOD assets, content preparation, uplink and downlink.
• Ability to read schematics and implement those based on the solution designed by the pre sales group.
• Strong project management approach and maintain best practices.
• Outstanding customer service.
• Excellent interpersonal and analytical skills.
• Must be a Team Player.
• Great communication skills to represent the company in events, special customers and/or partners.
• Experience in Telecommunications industry (both Enterprise and Carrier).

Qualifications

• BS/BA degree in relevant field, or equivalent experience within the telecommunications or industry (MBA or Six Sigma is a plus).
• 2 years of experience dealing with large implementations, Data Centers, DIA, VLan, Networking, Content Preparation techniques for Live Linear feeds as well as VOD assets.
• Engineering and Technology: Knowledge of the practical application of engineering and implementation for technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Must be authorized to work in the United States of America.

Physical Demands:

Sitting for long periods of time. Dexterity and coordination to handle files and single pieces of paper; occasional lifting of items weighing up to twenty-five pounds such as files, stacks of paper, reference and other materials. Moving from place to place within the office; sometimes reaching for items above and below desk level. Strength, dexterity, coordination and vision to use keyboard and video display terminal for prolonged periods. Ability to travel.

Top reasons to work for us!

We offer competitive pay and a very generous benefits program, including: Medical, dental, vision, voluntary life & ADD, paid time off, 401(k) and more. Company is located in West Palm Beach, FL (downtown City Place). Relocation is not  included.

Staffing Agencies: 

Unsolicited resumes from search firms will not be honored as valid. Consequently, we politely ask agencies not to solicit our business managers directly as well. Thank you in advance.

EOE/M/F/D/V

To apply for this job online – click here

Position Summary:

Streaming services are changing the way people watch movies and TV shows with the ability to
deliver next-generation gaming and entertainment experiences through various connected
devices such as tablets and smartphones. As a Product Marketing Manager, you will be
responsible for the product direction of Olympusat’s OTT product, VEMOX and other marketing
activities for our streaming services, voice and data telecommunication products. You will craft
the messaging and positioning for products. You'll conceive and develop innovative marketing
programs that drive demand. Attention to detail and an eye for quality, along with the ability to
grasp and translate technical capabilities into benefits is crucial. In your role as a Product
Marketing Manager you will be the expert in buyers, how they buy and their buying criteria and
will transfer that knowledge to the sales channels. You will also serve as the internal and
external evangelist of your product offering, working with the sales team and key customers
across North and South America. You must be able to communicate with all groups in the
company and have proven leadership in deploying online video streaming services across
multiple screens (OTT Streaming Devices, tablets, smartphones, browsers, etc.).

Primary Duties & Responsibilities: 

• Lead worldwide product marketing and product management initiatives as it relates tomobile applications; oversee the direction of all segments and go-to- market strategy,product strategy, strategic pricing, product management.
• Develop new products, positioning and messaging that differentiates products in theglobal market
• Communicate the value proposition of the products to the sales team and develop thesales tools that support the selling process of Olympusat’s products.477 S. Rosemary Avenue, Suite 306 West Palm Beach, FL 33401
•  Prepare marketing plans and sales presentations for Olympusat’s products and strategiesin an effort to collaborate with the sales department and develop distributionopportunities that drive demand for our products.
•  Plan the launch of new products in an effort to determine release strategy (format, streetdate, packaging, pricing and discounts) as well as marketing, reformatting and repricingplans.
•  Monitor product performance as it relates to being the expert on your buyers, how theybuy and their buying criteria; be the expert on your competition and how to recommendcompeting strategies.
•  Continuously build strong internal and external facing client relationships.
•  Travel when necessary to meet customers.
•  Perform other duties as assigned.

Qualifications:

• BA/BS Degree or equivalent required
•  Minimum 3+ years of experience delivering technical products and services into B2B andB2Cmarkets
•  Bilingual (English/Spanish) required
•  Exceptional product management skills
•  Agency experience; relationship management experience
•  Excellent written, verbal and social skills – You will be interacting with all types ofpeople (user experience designers, engineers, managers, clients, etc.)
•  Excellent quantitative data analysis and critical-thinking skills
•  Demonstrated ability to work cross-functionally with engineering, design, and projectmanagement counterparts to deliver online products/services
•  Willing to travel 25%

Qualifications:

• Must have a strong understanding of media, live and on-demand services, applicationsand some experience delivering high quality, scalable and industry-leading solutions thatsatisfy customers, partners and ultimately the end user
•  Knowledge of movie, TV and music industries, business models and markets includingcontent subscription services
•  Knowledgeable of the overall digital media landscape and digital sector
•  Ideal candidate has worked for a digital media company, mobile, tablet, browser andOTT streaming hardware technology company and has experience designing mediaproducts used by millions of end users

  Top reasons to join us!

We offer competitive pay and a very generous benefits program, including: Medical, dental,
vision, voluntary life & ADD, paid time off, 401(k) and more. Company is located in West Palm
Beach, FL (Downtown City Place).

Staffing Agencies: 

Unsolicited resumes from search firms will not be honored as valid. Consequently, we politely
ask agencies not to solicit our business managers directly as well. Thank you in advance.

EOE/M/F/D/V

To apply for this job online – click here